Resource Tag: Union Members - Journey_Experience Mapping

Resource Library

To search through the resource library, enter keywords in the box below:

Back to resource library home

Show Filters

An approach to member journey mapping for the union movement

Not all members are the same – so how can thoughtful research and building personas help?  This workshop will look at researching member experience, wants, needs and “pain points” to inform and craft their member journey.

Topics:

CommunicationsOrganising

Year:

2020

Series:

ACTU Futures Network

Format:

PodcastsVideos
Read More

Filter Results:

Topics

Communications (1)

Organising (1)

Years

2020 (1)

Series

ACTU Futures Network (1)

Format

Podcasts (1)

Videos (1)

Browse the Resource Library

Hide Filters

The Australian Trade Union Institute (ATUI) is a Registered Training Organisation (RTO) with the Australian Quality and Skills Authority (ASQA) operating under the legal name of ACTU Education Inc. The RTO number is 4141. Being an RTO we are able to deliver accredited training that leads to a nationally recognised qualification under the Australian Qualifications Framework (AQF).

Currently we have scope to deliver BSB41419 Certificate IV in Work Health and Safety. For more information regarding this qualification please click the link here.
For information regarding RTO policies and procedures please click here.

Copyright © 2024 Australian Council of Trade Unions.
All rights reserved.

Authorised by Sally McManus, Australian Council of Trade Unions, Melbourne.

The Australian Trade Union Institute/The Australian Council of Trade Unions acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land, and we pay our respect to their Elders, past and present.