Core Skills For Delegates


Become a more effective delegate as you represent the interests of workers in your workplace.

This course is built for those embarking on a role as a delegate for the first time. Gain the practical skills and knowledge you need, as well as the confidence these skills entail, in order to effectively represent workers’ interests.

About this course:


This course is built for those embarking on a role as a delegate for the first time. Gain the practical skills and knowledge you need, as well as the confidence these skills entail, in order to effectively represent workers’ interests.

The practical communication strategies you acquire will be essential when speaking to both workers and employers, allowing you to be an advocate for cooperative and productive workplace relations.

Course Audience:

Delegates

Course Delivery:

3 days via zoom or in person

Course Cost:

$140 or $264 (incld GST)

Digital Badge:

Yes - Digital badge awarded upon completion

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Learning Outcomes:


At the end of this course participants will be able to:

  • Describe the role of a workplace union delegate;
  • Talk to workers about joining the union;
  • Organise their workplace;
  • Identify and recruit workplace activists;
  • Explain workers’ rights and entitlements in a specific context;
  • Analyse clauses in industrial awards and agreements; and
    Support union members to solve problems.