Core Skills for Delegates

This course will provide the practical skills, knowledge and confidence you need to be an effective delegate.

Category

Leadership

Intended Audience

Delegates and Activists

Delivery Mode

Face-to-face

Duration

2 days

Cost

$264

About

This course is built for those embarking on a role as a Delegate for the first time. Through this course you’ll gain the practical skills, knowledge and confidence you need to effectively represent workers’ interests.

Outcomes

By the end of this course participants will be able to:

 

  • Describe the role of a workplace union Delegate 
  • Talk to workers about joining the union 
  • Organise their workplace 
  • Identify and recruit workplace activists 
  • Explain workers’ rights and entitlements in a specific context 
  • Analyse clauses in industrial Awards and Agreements
  • Support union members to solve problems 

Content

Power, purpose and values
Understanding organising
Mapping the workplace
Role of a Delegate
Communication methods and purpose
Handling objections
Sources of workers’ rights
Analysing awards and Agreements

Delivery Style

This course relies heavily on facilitated discussion, small group work, digital tools where relevant, and use of case studies.

Prerequisite

None

Related Courses

Power at Work: Next Steps for Delegates
Handling Grievances in the Workplace

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Course Enrolment

Submit an Expression of Interest by emailing [email protected].

The Australian Trade Union Institute (ATUI) is a Registered Training Organisation (RTO) with the Australian Quality and Skills Authority (ASQA) operating under the legal name of ACTU Education Inc. The RTO number is 4141. Being an RTO we are able to deliver accredited training that leads to a nationally recognised qualification under the Australian Qualifications Framework (AQF).

Currently we have scope to deliver BSB41419 Certificate IV in Work Health and Safety. For more information regarding this qualification please click the link here.
For information regarding RTO policies and procedures please click here.

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All rights reserved.

Authorised by Sally McManus, Australian Council of Trade Unions, Melbourne.

The Australian Trade Union Institute/The Australian Council of Trade Unions acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land, and we pay our respect to their Elders, past and present.