About this course:
This course is built for those embarking on a role as a delegate for the first time. Gain the practical skills and knowledge you need, as well as the confidence these skills entail, in order to effectively represent workers’ interests.
The practical communication strategies you acquire will be essential when speaking to both workers and employers, allowing you to be an advocate for cooperative and productive workplace relations.
This course is offered in three-day training via in person or online (zoom).