Core Skills For Delegates

Become a more effective delegate as you represent the interests of workers in your workplace. This course is built for those embarking on a role as a delegate for the first time. Gain the practical skills and knowledge you need, as well as the confidence these skills entail, in order to effectively represent workers’ interests.

About this course:

This course is built for those embarking on a role as a delegate for the first time. Gain the practical skills and knowledge you need, as well as the confidence these skills entail, in order to effectively represent workers’ interests.

The practical communication strategies you acquire will be essential when speaking to both workers and employers, allowing you to be an advocate for cooperative and productive workplace relations.

This course is offered in three-day training via in person or online (zoom).

Course Audience:

Delegates

Course Delivery:

2 days in person or 3 days via zoom

Course Cost:

$264.00 in person or $140.00 via zoom (GST inclusive)

Digital Badge:

Yes - Digital badge awarded upon completion

Download the Course Brochure (coming soon)

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Learning Outcomes:

At the end of this course participants will be able to:

  • Describe the role of a workplace union delegate;
  • Talk to workers about joining the union;
  • Organise their workplace;
  • Identify and recruit workplace activists;
  • Explain workers’ rights and entitlements in a specific context;
  • Analyse clauses in industrial awards and agreements; and
  • Support union members to solve problems.