This course will provide the practical skills, knowledge and confidence you need to be an effective delegate.
Category
Leadership
Intended Audience
Delegates and Activists
Delivery Mode
Face-to-face
Duration
2 days
Cost
$264
About
This course is built for those embarking on a role as a Delegate for the first time. Through this course you’ll gain the practical skills, knowledge and confidence you need to effectively represent workers’ interests.
Outcomes
By the end of this course participants will be able to:
Describe the role of a workplace union Delegate
Talk to workers about joining the union
Organise their workplace
Identify and recruit workplace activists
Explain workers’ rights and entitlements in a specific context
Analyse clauses in industrial Awards and Agreements
Support union members to solve problems
Content
Power, purpose and values Understanding organising Mapping the workplace Role of a Delegate Communication methods and purpose Handling objections Sources of workers’ rights Analysing awards and Agreements
Delivery Style
This course relies heavily on facilitated discussion, small group work, digital tools where relevant, and use of case studies.
Authorised by Sally McManus, Australian Council of Trade Unions, Melbourne.
Australian Unions/The Australian Council of Trade Unions acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land, and we pay our respect to their Elders, past and present.
